Support & Inquiries

Contact Pinny

Pinny is built and maintained by real developers who care about quality, performance, and privacy. If something isn't working as expected, we want to know.

Email Support

The fastest way to reach us. Whether it's a bug report, feature request, or payment issue, we're here to help.

Bug reports Feature suggestions Payment issues Technical support

Direct Address

extensionssimplified@gmail.com

When Reporting a Bug

To help us resolve issues quickly, please include the following details in your email:

  • Your Chrome browser version
  • A short description of the issue
  • Steps to reproduce the problem
  • Screenshots (if applicable)

This helps us diagnose and fix issues significantly faster.

Payment & Subscription

Experiencing issues related to payments or upgrading to the Pro plan? Please provide:

  • The email used for purchase
  • Transaction reference (if available)
  • A clear description of the issue

Note: We do not store credit card information. Payments are processed securely through our payment provider.

Response Time

We value your time and aim to be as responsive as possible.

24-48hrs
Typical response time on standard business days.

Please note that response times may vary slightly during weekends or major holidays.

Privacy Matters

If your inquiry is privacy-related, we take those requests with the utmost seriousness.

We are committed to keeping Pinny secure, transparent, and absolutely privacy-first. Your data stays local, and your trust is our priority.

Read our full Privacy Policy

Thank you for using Pinny.

We appreciate your support.